Archive for March, 2010

Behind the Scenes of Social Media

March 30, 2010

    Being able to collaborate social media and traditional  public relation skills  is one task  that public relations students need to carry out and bring to the table since that is what public relation agencies, companies, and organizations are looking for today, according to Co-Founder and President of Palette Public Relations Inc., Martin Waxman. Throughout the interview ( an-interview-with-martin-waxman), Waxman discusses the importance of traditional PR, life in the PR agency, and the digital footprints that are taking place.

      Integrating social media strategies is the biggest challenge Waxman faces with his clients because clients have to know their target audience ( who they want to reach) and what type of community are they part of, which are all traditional public relation strategies. Understanding how to use social  media tools is just as important as the company has to understand their target audience. For example, just because your target audience is using Twitter, doesn’t mean the company has a deep understanding of their target audience and are able to use Twitter in one day effectively to reach their target audience. With various social media tools that are available, you (the client/company) have to understand what social media sites stand for, the purpose of the site, and most importantly,   how people are utilizing the social media tools and are communicating to each other.

      Not only do you have to knowledgeable of how to use various social media tools, but students and future public relation practitioners must  have   a general understanding of the major communication bloggers, who  the top communication people are, and stay current in what’s happening within the social media world.  For example, even though I follow @paullyoung, @Peter Shankman, @chrisbrogan (just to name a few), I must know what they are discussing, how they communicate/”tweet”, and what  type of professional work they do or have accomplished and not having them just as followers.  Also, after completing a social media monitoring report, I am now aware of what types of social monitoring sites are available. However, just knowing and having a general knowledge of those sites won’t effectively help me know how to use the sites. I have to explain which site to use and why, which has been an interview question.

     Three vital characteristics that his company were founded  upon are simplicity, energy, and integrity.  In other words, simplicity meaning to make it easier for both his clients and for his agency. He won’t give up on his clients until he or his clients get results, which defines energy.  Out of all these qualities that Waxman founded his agency upon, I believe that the last one “integrity’ is the most important quality, especially today.  According to Waxman, “integrity” is being up front and honest with your clients. Having integrity is essential in becoming more transparent in social media.  ” When we started agency, media relations at our core” said Waxman.

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Students’ Benefit Utilizing PROpenMic

March 21, 2010

   PROpenMic’s demographic is  public relation students, faculty, and practitioners where all can take part through various applications such as blog list, forums, upload/post videos, and add photos. Once someone becomes a member, that person can update their statuses, add music application, and invite their friends to become members. What is so unique about this site is that it allows its members to engage in various ways than just blogging or adding photos. However, I believe that this site is similar Twitter and LinkedIn in the sense that this site is a potential networking site. In other words, it isn’t a place to not be professional.

I became a PROpenMic member  (LaurenHopkins) last year for a class requirement thinking to myself “great another site I have to keep up with in addition to my class projects.”). Last summer, PROpenMic came to my rescue by having the  intern-search that lists various public relation jobs along with the job description and location. For example, I am a member of the jobsinternships which was created by Robert French (@rdfrench). The purpose of the group is to see what jobs or internships are available and to send an internship/job seek request. This group is also automatically shared via Twitter so that members are able to view it in two different sites.

In addition to all the great applications this site offers, I was able to send Robert French a personal message with questions thinking I wasn’t going to get a response. However, I was in for a surprise when Mr. French responded to me in that same day.  Just by asking him questions without hesitating, I’m able to follow him on Twitter and he follows me in return. Thus, creating network connections and just by him following me, I have other professionals like him following me as well.  This site has benefited me so much that it was hard to list just a few benefits I have experienced utilizing PROpenMic and in using social websites in general.  With that being said, I can update my status on PROpenMic which will then be automatically generated on Twitter. Thus, participating one on social networking site can lead to other numerous connections on other sites such as Twitter.

Word-Of Mouth Marketing to Podcasts

March 21, 2010

       We have all heard of downloading podcasts from iTunes..but exactly what is podcasting? Podcasting is a downloadable audio from iTunes on cell phones, computers, and iPods that people can listen to on their own time. As I have studied and researched this topic for my Social media & Pr online class to create my podcast, I am having a better understanding to why  podcasting is an essential feature that is becoming a phenomenon that’s taking over the communication field. Companies can now create their own podcasts so that their customers and employees can access the podcast through Twitter or email, which people can receive via cell phones.  Furthermore, podcasts are another way of being informed in real-time and engaging with customers. 

     It is not uncommon today that companies are implementing social tools such as blogging and viral videos for their company purposes along with social monitoring and tweeting. With that being said, podcasts can be uploaded to the company’s website or blogging website which then can be automatically linked to Twitter. In other words, once a company creates a podcast, the company can then upload the podcast link to their company website or blogging website. Why would a company want to upload the podcast to their blog? Well, we all know the benefits of blogging, but customers and the company’s employees can respond by leaving comments to the podcast blog giving the company instant feedback.  Linking the podcast into the blog and having it automatically generated to Twitter increases blog traffic and online visibility. What does this all mean?  For example, if I see Coca Cola’s blog link with check out this new podcast about our product launch on twitter, I can not only give feedback, but “retweet” the link to my “followers” giving the site more online visibility similar to the traditional word of mouth marketing. If I share the link with one follower, the word will spread rapidly.

 Let’s recap why podcasting is an essential social  tool companies can benefit from:

  1. Podcasts can be uploaded on a company’s website or blog post
  2. Podcasts can be shared via social websites, especially Twitter creating instant feedback and blog comments
  3. Podcasts are  the traditional “word-of mouth marketing”

Twitter Power Trade Book Review

March 12, 2010

Trade Book Review

Twitter Power

March 10, 2010

LaurenTradebookReview-Copy.aup

Twitter Power: Dominating your Market One Tweet at A Time